APM / Service Desk - Help Desk & Incident Management
| Overview | This course has been designed to provide the process and tool training required by personnel working on the Help Desk (Service Desk). |
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| Duration: | 0.5 days
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| Set-up Time: | 1 day (Set-up can be combined with other APM/Service Desk courses if run together) |
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| Max Attendees: | 10 |
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| Audience | IT Help Desk Manager and Operatives, System Administrators |
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| Candidate Pre-requisites: | Foundation Training |
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| Relevant Certifications | None |
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| Course Content |
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Please contact us by telephone on +44 (0) 1344
488123 or email
on info@piit.co.uk for
booking or further information.
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