Managed IT Service Management Services - Managed Services

Managed Support Services


Many companies fail to fully realise the full value of their software investments because they do not maintain and improve the software after it has been commissioned. This is represented in our technology curve.

We provide not only software support, i.e. responding to incidents, but build in a combination of services that ensure that our customers gain maximum value from their software investments such as technical reviews, on site consulting and a responsive 'how to' service.

Semi Managed Services


Your IT organisation should be experts in managing the services that you deliver to the business and not necessarily the tools and processes that you use.

Our SMS is designed to enable you to focus on using the solutions and not looking after them. We will concentrate on the management and maintenance of the tools leaving you to concentrate on the output.

Via a dedicated and secure VPN we will perform all of the support, maintenance and development that you need as a service.

Data Sheet [ 1.15 MB PDF ]

AdminIT - Managed Service
for ServiceNow

A unique cost effective service to help optimise your IT Service Management solution to keep it up to date and in the best condition for your business.

Your ServiceNow instance will be maintained and developed with the benefit of our best practice expertise in supporting, enforcing and automating ITIL processes in the ServiceNow technology, both from a process perspective and from the tool perspective.

With a highly flexible tool like ServiceNow, it is important to implement process automation and enforcement in the most efficient and performance conscious manner in order to avoid upgrade and performance issues later on.

Data Sheet [ 1.09 MB PDF ]