Leaders in IT Service Management - HP Software, BCM
Telephone: +44 (0) 1344 488123
Managed IT Service Management Services - Managed Services
We provide not only software support, i.e. responding to incidents, but build in a combination of services that ensure that our customers gain maximum value from their software investments such as technical reviews, on site consulting and a responsive 'how to' service.IT Service Management Services - Managed ITSM
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Managed Support Services
Many companies fail to fully realise the full value of their software investments because they do not maintain and improve the software after it has been commissioned. This is represented in our technology curve.
We provide not only software support, i.e. responding to incidents, but build in a combination of services that ensure that our customers gain maximum value from their software investments such as technical reviews, on site consulting and a responsive 'how to' service.
Many companies fail to fully realise the full value of their software investments because they do not maintain and improve the software after it has been commissioned. This is represented in our technology curve.
We provide not only software support, i.e. responding to incidents, but build in a combination of services that ensure that our customers gain maximum value from their software investments such as technical reviews, on site consulting and a responsive 'how to' service.
Semi Managed Services
Your IT organisation should be experts in managing the services that you deliver to the business and not necessarily the tools and processes that you use.
Our SMS is designed to enable you to focus on using the solutions and not looking after them. We will concentrate on the management and maintenance of the tools leaving you to concentrate on the output.
Via a dedicated and secure VPN we will perform all of the support, maintenance and development that you need as a service.
Data Sheet [ 1.15 MB PDF ]
Your IT organisation should be experts in managing the services that you deliver to the business and not necessarily the tools and processes that you use.
Our SMS is designed to enable you to focus on using the solutions and not looking after them. We will concentrate on the management and maintenance of the tools leaving you to concentrate on the output.
Via a dedicated and secure VPN we will perform all of the support, maintenance and development that you need as a service.
Data Sheet [ 1.15 MB PDF ]
Fully Managed Services
There are some very common terms in use for using software when it is hosted elsewhere. There are a combination of Software as a Service (Saas), hosted services, and fully managed services.
Where a customer does not want to take any responsibility for the technologies involved in a service management solution we can provide a fully managed service. We are not precious about whether this is termed SAAS, hosted or on site. The key fact is that you as a business are a service user, we deliver a service that is designed to meet the requirements of your business.
There are some very common terms in use for using software when it is hosted elsewhere. There are a combination of Software as a Service (Saas), hosted services, and fully managed services.
Where a customer does not want to take any responsibility for the technologies involved in a service management solution we can provide a fully managed service. We are not precious about whether this is termed SAAS, hosted or on site. The key fact is that you as a business are a service user, we deliver a service that is designed to meet the requirements of your business.