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IT Service Delivery Partners - HP Software

We have worked with HP software throughout the lifetime of Partners in IT. We have extensive experience designing, implementing and integrating end to end solutions based on HP's technology and enterprise management solutions.

IT Service Management - Technology Partners

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As a Platinum partner and sitting on the HP Software partner advisory board at a UK and a European level, we have an exceptional insight into HP's strategy and roadmaps for all aspects of its software business.

Our solutions are based on the complete Business Technology Optimisation (BTO) software portfolio delivered via our own experienced staff and through a number of strategic alliances in the HP community.

We are one of HP’s largest software partners in the UK and the only partner that is software only focussed.

We are:

  • HPs largest Software Support (SVI) partner in Europe
  • The only software only focussed partner in the UK
  • Constantly investing in the latest HP technologies
  • Respected partner that delivers quality solutions

The HP Software approach to IT Service Management (ITSM) efficiently addresses long-standing ITSM concerns such as staff efficiency and cost reduction. At the same time, it mitigates business risk and drives business alignment and value by applying three key principles:

Continuously measure and optimize IT value to the business - HP Software solutions for ITSM enable IT organisations to proactively monitor service levels to deliver expected performance, make informed decisions to balance cost and service quality, and provide decision-makers with actionable key performance indicators across an integrated ITIL v3 service lifecycle.

Automate IT services, processes and tasks - IT automation is the key to cutting costs and increasing effectiveness, and HP Software solutions for ITSM help IT managers standardize and automate best practices to increase staff efficiency and reduce spending, integrate end-to-end service delivery, implement self-service catalog and knowledge management, and fully understand the total cost of ownership of the services their teams deliver.

Mitigate risk by centralising and enforcing processes - IT risk is business risk. HP ITSM solutions mitigate risk by helping IT teams automate change control to minimise service disruptions, achieve regulatory compliance, and expedite certification processes. HP ITSM solutions also isolate potential sources of business problems and address them according to financial priorities.

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