Leaders in IT Service Management - HP Software, ServiceNow
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IT Service Delivery Partners - Westbury
We have been partners with Westbury IT for many years. Westbury was formed by ex-HP staff to create an operational reporting platform for HP Service Management software platforms and is available for HP Service Center 5 and 6, Service Manager 7 and ServiceDesk as Service Desk Intelligence. IT Service Management - Technology Partners
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Service Management Intelligence is an out of the box solution that applies industry leading Business Intelligence technology to IT Service Management and empowers IT departments to get immediate results. SMI Suite removes the complexity in generating operational reports because the software does all the heavy lifting; it understands the database structure, comprehends the relationships between objects, and provides an intuitive drag and drop interface to build reports.
SMI Suite is an out of the box solution that applies industry leading Business Intelligence technology to IT Service Management and empowers IT departments to get immediate results. Westbury SMI Suite is made up of the following components:
www.westbury-it.com
SMI Suite is an out of the box solution that applies industry leading Business Intelligence technology to IT Service Management and empowers IT departments to get immediate results. Westbury SMI Suite is made up of the following components:
- SMI Foundation
- SMI Report Manager
- SMI Distributor
www.westbury-it.com